Senior Crisis Support Worker – Part-time

  • Job ref: 587
  • Job title: Senior Crisis Support Worker – Part-time
  • Location: Renfrewshire
  • Salary: £20,195 - £25,308 per annum pro-rata
  • Hours: Variable
  • Hours per week: 100 hours over a 4 week rota
  • Pension: 6% RAMH - 2% Employee + 2 x Salary Life Assurance Benefit
  • Closing date: 19/09/2019


The First Crisis Service (based in Paisley) provides immediate support and crisis intervention to people experiencing mental health problems across Renfrewshire. We support around 700 people each year. We are looking for staff with a sound experience of supporting mental health issues who have a passion for supporting people on their recovery journey. You will gain valuable experience in crisis work and develop your knowledge in crisis interventions. The service provides support via telephone and by face to face contact with clients. This is an opportunity to get additional training and experience in this unique area. We can offer a variety of shifts. The service operates 9am-8pm on Monday to Friday and 9am-5pm Saturday and Sunday.

You will require at least 2 years’ experience of supporting people in the community who experience mental health problems, and require a qualification to a minimum of SVQ III or equivalent. Successful applicants will be required to work (following extensive induction) on their own initiative, leading the provision of support to clients in crisis as part of a small team. You will be required to quickly assess the support needs of clients, carry out risk assessments and decide on appropriate courses of action. Excellent verbal communication skills are essential, as is the ability to keep clear and concise records of your client contact, both electronic and written. Experience of crisis intervention work is an advantage and it is desirable for you to have attended Scottish Mental Health First Aid, ASIST and/or Safetalk training. You must be able to follow rigorous procedures and protocols to deliver required outcomes for service users and to reduce risk for service users.

For more information or an informal discussion about the post, please contact;  Geraldine Meikle, Crisis Service Manager on: 0141 618 5511.  Application packs can be requested by telephoning RAMH Recruitment on:0141 847 8910 and quoting the reference number 587 or can be downloaded from this page.

Closing date: Thursday 19th September 2019 at 4.00 pm.   Interviews will be held on: Wednesday 25th September 2019

This post is subject to a PVG (Protection of Vulnerable Adults) check – RAMH is an Equal Opportunities employer